Good to know before you book
Questions we get asked most
A few quick answers about how appointments work here. If yours isn't below, call and ask, we'd rather talk it through than have you guess.
Booking, pets and payment
Do you accept walk-ins?
No, we're appointment only. Because we keep one dog or cat in the shop at a time, every pet has their own slot and there's no room to squeeze an extra one in. Call (828) 555-0142 or email and we'll find you a time Tuesday through Saturday, 9am to 5pm.
Do you groom puppies and kittens?
We groom dogs and cats of all sizes, including nervous first-timers and senior pets who need a gentler pace. First-time visits include a free 10-minute meet-and-greet before booking a full groom, so you and your pet can see the salon and meet us first. Mention it when you call to book.
What forms of payment do you take?
Cash and card are both fine. Our service prices are listed on the Services & Pricing page.
Do I need to stay during the appointment?
Dogs and cats are seen one at a time in a calm, cage-free room with quiet music, so the salon stays low-key either way. Some pets settle faster with their person out of sight, others do better knowing you're right there, and you know yours best, so give us a call and we can talk it through.
Still wondering something?
Call us during salon hours and ask, or send a note and we'll get back to you.